Assuming the responsibility for the day to day Property Management Services of the communal areas, the background administration to include the preparation of annual Service Charge budgets, budgetary control, the collection of service charge payments, contract management, on site employees (where applicable) and to ensure your development is compliant with all current legislation.
Merlin Estates has also gained the reputation within the construction industry as a brand of excellence. We are extremely proud of our excellent service delivery levels and further more we are happy to set the benchmark for our industry. To date we are very pleased to report our property portfolio has rapidly increased in size due to personal recommendations and Property Management Services.
Our Company continues to increase its reputation in troubleshooting "ailing" Residential Management Companies where upon Resident Directors have contacted Merlin Estates in relation to concerns over the current management of their development. We pride ourselves on our steadily growing success rate in turning negative Service Charge accounts into positive ones to the benefit of the property owners investment.
Good communications skills are always a focal point of discussion with our Clients. Here, at Merlin Estates we pride ourselves on our communication and regular dialogue with all our Clients. We ensure our Resident Directors are provided with our Board of Directors contact details.
There is no reason why a member of Merlin Estates staff cannot be contacted any day of the week throughout the 24 hour period. All Residents are provided with an out of office emergency contact number which we ensure remains fully operational at all times.