Fire detection and prevention
In the event that you discover a fire within your demised property or the communal area our advice to you is to call 999 and ask for the Fire Brigade immediately. If you live in a block of apartments after calling the fire brigade please make your immediate neighbours aware of the dangers and ask them to leave the building until the all clear has been given by the fire officer.
Power failures in commual areas
There are many reasons why you may have suffered power failure to your communal areas. Please do not attempt to "fix" any problems yourself as this may be dangerous and invalidate the Buildings Insurance Policy. Please call us immediately and we will send a qualified contractor to site to investigate and repair the problem as quickly as possible.
Water leaks plumbing issues
Apart from fire and smoke water is one of the most destructive causes of damage to your property. Unfortunately by its very nature water damage may go undetected for days, weeks, months and even years.
What to do in case of a gas leak
If you smell gas or are worried about gas safety, you can call 0800 111 999 at any time, day or night every day of the year. Your call will not cost you anything. Just pick up the phone, dial the number and you will be put through to a trained operator who will take all the details.
Suspicious objects and suspicious behaviour
If you think you have seen a person acting suspiciously, or if you see a vehicle, unattended package or bag which might be a threat, immediately move away and call 999.
The terrorist threat remains real and there is no room for complacency. The public should remain alert and aware of their surrounding at all times. If something strikes you as suspicious and out of place then trust your instincts and call the police.