Customer Portal

 

 

 

Emergency Infomation

Here is a quick reference link to extremely handy information. We recommend that you take a few minutes to read

these pages just in case of an emergency. Click the "read more" link now for in-depth information. It only takes a few minutes to read these articles yet you could save someones life armed with the right knowlege.

FAQ

We have an extensive list of FAQ's that you might find invaluable if you are trying to find out information quickly. Have a look at the following information at your own leisure. If you cant find the information you are looking for try using the new "Search" tool top right of every page.

DOs and Don'ts

Merlin Estates has compiled a comprehensive list on how to live happily with your neighbours. If you are new to living in a apartment then the following information will give you a understanding how things work in a close community such as yours.

General Management Company Informaion

If you require more detailed information regarding the day-to-day running of your development look no further as we have created a Mecca of information regarding MCL's. The following information comprises of everything from legal matters with downloadable acts and current laws that effect your development. Cant find what you are looking for? Try the new "Search" option top right of every page.

Laws and Legislation

We have composed a quick link page to many laws and legislations with regard to living within a residential management company. This will help you cover areas such as noise, anti social behaviour, data protection and many more.

Customer Forms

If you need standard forms such as a standing order form or to notify us of new tenants look no further as we have many forms ready for you to download whenever you like.

Customer Technical Support

If you are struggling with technical computer problems read our Customer Technical Support page. Here you will find answers to many technical FAQ's. You can even download the latest version of Adobe Reader

 

New Client features coming very soon to MerlinEstates.com

 

  • Secure online Service Charge enquiries
  • Online Secure payments with PayPal and all major Credit/Debit Cards
  • Access online forms e.g. Standing Order Forms
  • Information news threads relating to your Management Company
  • Local news regarding your development
  • Sign up for a Merlin Estates email address and keep up-to-date with matters concerning your Management Company in real time
  • Update your personal details easily online, with no fuss!
  • SSL Secure Web Encryption
  • Access your Management Company's diary events
  • Log Maintenance issues
  • Reporting portal
  • Reporting tools for Resident Directors
  • 24/7 unlimited access

 

 

Contact Us

Pearson Court,

3 Kings Road

Fleet

Hampshire

GU51 3DL

 

Tel: 01252 811391

Fax: 01252 627880

IP: 05603114039