New announcement! New Merlin Estates Web Site search tool!
Our innovative web team has designed a new web site search tool that will allow all visitors to search our entire site for many new informative documents.
If you are looking for information or seeking advice about something, simply enter your search criteria in the above search box and your results will be displayed.
Also please take a few moments to check out our new Customer Portal . Here you will find FAQ's, Emergency Information, General Management Company Information, Customer Forms and a very helpful Customer Technical Support page.
We have also provided an online resource of "Laws and Legislation" all available in downloadable PDF files related to a broad spectrum of topics. This includes a variety of subjects from Data Protection to Noise and Pollution Acts.
If you are seeking ways to ensure you continue to receive the benefits of “quiet enjoyment” of your property, then we suggest you click onto our "Do's and Don'ts" section where you will find lots of tips and advice to help ensure you and your neighbours maintain a harmonious relationship for the mutual benefit of your investment.
Merlin Estates launches new web site!
Merlin Estates would like to thank the team at EquilibriumIT.com for their excellent IT services and delivery of the new web site. Furthermore, we look forward to receiving the new customer portal currently being developed by EquilibriumIT.com, for all Merlin clients.
Merlin Estates upgrades IT systems and Network!
To ensure our excellent service delivery standards are maintained, our infrastructure has been updated thus providing our management systems with 100% up time. This also includes high speed data connectivity and a new state of the art VoIP phone system.
New announcement from the Merlin Estates Team!
Merlin Estates are pleased to announce 2 new instructions to our property portfolio.
We would like to thank the Directors of Firgrove Manor for their recent instruction. We certainly look forward to working in close partnership with the Local Authority and specialist contractors during the programme of major restoration and repair works. It will be a pleasure to watch this magnificent Grade II listed building being restored back to its former glory.
Merlin Estates announces new company logo as part of the re-branding project!
By focussing on re-investment on our Company's infrastructure during 2010, we firmly believe that it will reflect positively in promoting our high standards of service delivery for the benefit of our Clients.
Here is a quick reference link to extremely handy information. We recommend that you take a few minutes to read
these pages just in case of an emergency. Click the "read more" link now for in-depth information. It only takes a few minutes to read these articles yet you could save someones life armed with the right knowlege.
We have an extensive list of FAQ's that you might find invaluable if you are trying to find out information quickly. Have a look at the following information at your own leisure. If you cant find the information you are looking for try using the new "Search" tool top right of every page.
DOs and Don'ts
Merlin Estates has compiled a comprehensive list on how to live happily with your neighbours. If you are new to living in a apartment then the following information will give you a understanding how things work in a close community such as yours.
General Management Company Informaion
If you require more detailed information regarding the day-to-day running of your development look no further as we have created a Mecca of information regarding MCL's. The following information comprises of everything from legal matters with downloadable acts and current laws that effect your development. Cant find what you are looking for? Try the new "Search" option top right of every page.
Laws and Legislation
We have composed a quick link page to many laws and legislations with regard to living within a residential management company. This will help you cover areas such as noise, anti social behaviour, data protection and many more.
If you need standard forms such as a standing order form or to notify us of new tenants look no further as we have many forms ready for you to download whenever you like.
Customer Technical Support
If you are struggling with technical computer problems read our Customer Technical Support page. Here you will find answers to many technical FAQ's. You can even download the latest version of Adobe Reader
New Client features coming very soon to MerlinEstates.com
- Secure online Service Charge enquiries
- Online Secure payments with PayPal and all major Credit/Debit Cards
- Access online forms e.g. Standing Order Forms
- Information news threads relating to your Management Company
- Local news regarding your development
- Sign up for a Merlin Estates email address and keep up-to-date with matters concerning your Management Company in real time
- Update your personal details easily online, with no fuss!
- SSL Secure Web Encryption
- Access your Management Company's diary events
- Log Maintenance issues
- Reporting portal
- Reporting tools for Resident Directors
- 24/7 unlimited access