Company News
New announcement! New Merlin Estates Web Site search tool!
Our innovative web team has designed a new web site search tool that will allow all visitors to search our entire site for many new informative documents.
If you are looking for information or seeking advice about something, simply enter your search criteria in the above search box and your results will be displayed.
Also please take a few moments to check out our new Customer Portal . Here you will find FAQ's, Emergency Information, General Management Company Information, Customer Forms and a very helpful Customer Technical Support page.
We have also provided an online resource of "Laws and Legislation" all available in downloadable PDF files related to a broad spectrum of topics. This includes a variety of subjects from Data Protection to Noise and Pollution Acts.
If you are seeking ways to ensure you continue to receive the benefits of “quiet enjoyment” of your property, then we suggest you click onto our "Do's and Don'ts" section where you will find lots of tips and advice to help ensure you and your neighbours maintain a harmonious relationship for the mutual benefit of your investment.
Merlin Estates launches new web site!
Merlin Estates would like to thank the team at EquilibriumIT.com for their excellent IT services and delivery of the new web site. Furthermore, we look forward to receiving the new customer portal currently being developed by EquilibriumIT.com, for all Merlin clients.
Merlin Estates upgrades IT systems and Network!
To ensure our excellent service delivery standards are maintained, our infrastructure has been updated thus providing our management systems with 100% up time. This also includes high speed data connectivity and a new state of the art VoIP phone system.
New announcement from the Merlin Estates Team!
Merlin Estates are pleased to announce 2 new instructions to our property portfolio.
We would like to thank the Directors of Firgrove Manor for their recent instruction. We certainly look forward to working in close partnership with the Local Authority and specialist contractors during the programme of major restoration and repair works. It will be a pleasure to watch this magnificent Grade II listed building being restored back to its former glory.
Merlin Estates announces new company logo as part of the re-branding project!
By focussing on re-investment on our Company's infrastructure during 2010, we firmly believe that it will reflect positively in promoting our high standards of service delivery for the benefit of our Clients.
How to make a payment for your Service Charge
There are a number of ways you can make a Service Charge payment as follows:
- Go to your online banking facility via the web by using the information we sent to you on your “Tennant Demand”. This would have been sent to you in the post. Should you choose to make a payment on line, we ask that you ensure you include your unique reference number which is located at the top of your correspondence and on your Service Charge Demand.
- Call your bank and via your telephone banking facility ask them to make the payment for you. Please include your unique reference number which is located at the top of your correspondence and on your Service Charge Demand.
- Send a cheque made payable to your Management Company (please do not make cheques payable to Merlin Estates). Please include the following information:
- The long 16 digit number across the face of the Cheque Guarantee Card
- The Valid from date
- The Valid to date
Unique customer reference number which is located at the top of your Service Charge Demand
- Visit your bank and make a direct payment. Please include your unique reference number which is located at the top of your correspondence and on your Service Charge Demand.
- Setup a standing order form. Merlin Estates provide completed Standing Order forms with all our Tenant Demands which may be handed straight to your bank. Alternatively you can download a new copy from one of the below links or here. Please note that Standing Orders differ from Direct Debits and have both a start and completion date attached to them, consequently a new one needs to be set up with each new Service Charge year.
Related Links:
How to make a direct payment to Merlin Estates
How to make a payment for my Ground Rent
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Contact Us
Pearson Court,
3 Kings Road
Fleet
Hampshire
GU51 3DL
Tel: 01252 811391
Fax: 01252 627880
IP: 05603114039
E-mail: Info@Merlin-Estates.com
