Company News
New announcement! New Merlin Estates Web Site search tool!
Our innovative web team has designed a new web site search tool that will allow all visitors to search our entire site for many new informative documents.
If you are looking for information or seeking advice about something, simply enter your search criteria in the above search box and your results will be displayed.
Also please take a few moments to check out our new Customer Portal . Here you will find FAQ's, Emergency Information, General Management Company Information, Customer Forms and a very helpful Customer Technical Support page.
We have also provided an online resource of "Laws and Legislation" all available in downloadable PDF files related to a broad spectrum of topics. This includes a variety of subjects from Data Protection to Noise and Pollution Acts.
If you are seeking ways to ensure you continue to receive the benefits of “quiet enjoyment” of your property, then we suggest you click onto our "Do's and Don'ts" section where you will find lots of tips and advice to help ensure you and your neighbours maintain a harmonious relationship for the mutual benefit of your investment.
Merlin Estates launches new web site!
Merlin Estates would like to thank the team at EquilibriumIT.com for their excellent IT services and delivery of the new web site. Furthermore, we look forward to receiving the new customer portal currently being developed by EquilibriumIT.com, for all Merlin clients.
Merlin Estates upgrades IT systems and Network!
To ensure our excellent service delivery standards are maintained, our infrastructure has been updated thus providing our management systems with 100% up time. This also includes high speed data connectivity and a new state of the art VoIP phone system.
New announcement from the Merlin Estates Team!
Merlin Estates are pleased to announce 2 new instructions to our property portfolio.
We would like to thank the Directors of Firgrove Manor for their recent instruction. We certainly look forward to working in close partnership with the Local Authority and specialist contractors during the programme of major restoration and repair works. It will be a pleasure to watch this magnificent Grade II listed building being restored back to its former glory.
Merlin Estates announces new company logo as part of the re-branding project!
By focussing on re-investment on our Company's infrastructure during 2010, we firmly believe that it will reflect positively in promoting our high standards of service delivery for the benefit of our Clients.
How do we manage Sub Contractors?
Here at merlin Estates, we are very aware that many projects rely on the supply of facilities and services to be provided by various suppliers or sub-contractors. When projects are undertaken, our Project Manager may need to:
- Select the best suppliers
- Negotiate terms and conditions
- Agree contracts
- Ensure the goods or services supplied are acceptable
- Deal with disputes
- Negotiate changes where the client requires new or changed deliverables from the Supplier
- Ensure the supplier or sub-contractor is paid in accordance with the agreement
- Manage the relationship to maintain a good working relationship between the Managing Agent and the Residents
Merlin Estates has an important role to play when project managing, so it is important that we ensure the intended works meets the requirements of the Management Company.
Most people in business are reasonably honest. They need satisfied customers to build their reputation and gain future work. But some of them will bend the truth a bit if they feel it is legitimate. We call such people "salesmen".
Merlin Estates will always be on the lookout for the hidden extras. If the contract does not say something is included we know that this will guarantee an additional charge for it!
In any relationship between a business, both parties will have duties under health and safety law. Similarly, if the contractor uses subcontractors to carry out some or all of the work, all parties will have some health and safety responsibilities.
Our Project Manager would ensure that there is co-operation and co-ordination at all times between the Residents and the subcontractors. In particular, we would provide all parties with correct and relevant information and ensure the subcontractors are aware of the developments health and safety procedures and policies
Merlin Estates Team
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Contact Us
Pearson Court,
3 Kings Road
Fleet
Hampshire
GU51 3DL
Tel: 01252 811391
Fax: 01252 627880
IP: 05603114039
E-mail: Info@Merlin-Estates.com