Company News
New announcement! New Merlin Estates Web Site search tool!
Our innovative web team has designed a new web site search tool that will allow all visitors to search our entire site for many new informative documents.
If you are looking for information or seeking advice about something, simply enter your search criteria in the above search box and your results will be displayed.
Also please take a few moments to check out our new Customer Portal . Here you will find FAQ's, Emergency Information, General Management Company Information, Customer Forms and a very helpful Customer Technical Support page.
We have also provided an online resource of "Laws and Legislation" all available in downloadable PDF files related to a broad spectrum of topics. This includes a variety of subjects from Data Protection to Noise and Pollution Acts.
If you are seeking ways to ensure you continue to receive the benefits of “quiet enjoyment” of your property, then we suggest you click onto our "Do's and Don'ts" section where you will find lots of tips and advice to help ensure you and your neighbours maintain a harmonious relationship for the mutual benefit of your investment.
Merlin Estates launches new web site!
Merlin Estates would like to thank the team at EquilibriumIT.com for their excellent IT services and delivery of the new web site. Furthermore, we look forward to receiving the new customer portal currently being developed by EquilibriumIT.com, for all Merlin clients.
Merlin Estates upgrades IT systems and Network!
To ensure our excellent service delivery standards are maintained, our infrastructure has been updated thus providing our management systems with 100% up time. This also includes high speed data connectivity and a new state of the art VoIP phone system.
New announcement from the Merlin Estates Team!
Merlin Estates are pleased to announce 2 new instructions to our property portfolio.
We would like to thank the Directors of Firgrove Manor for their recent instruction. We certainly look forward to working in close partnership with the Local Authority and specialist contractors during the programme of major restoration and repair works. It will be a pleasure to watch this magnificent Grade II listed building being restored back to its former glory.
Merlin Estates announces new company logo as part of the re-branding project!
By focussing on re-investment on our Company's infrastructure during 2010, we firmly believe that it will reflect positively in promoting our high standards of service delivery for the benefit of our Clients.
Power Failures in commual areas
There are many reasons why you may have suffered power failure to your communal areas. Please do not attempt to “fix” any problems yourself as this may be dangerous and invalidate the Buildings Insurance Policy. Please call us immediately and we will send a qualified contractor to site to investigate and repair the problem as quickly as possible.
If you have power but no lighting it could be something as simple as a PIR (Passive Infra-Red) sensor, an issue with the Timer or simply a lamp that has blown causing the circuit breaker to “trip” out.
Although changing a burnt out lamp is very easy please do not try and replace/fix anything as many of the communal lighting systems use bespoke lamps which could shatter and possibly afflict harm.
In the event of a power failure to the communal hallways and staircases, the emergency lighting units will activate automatically. These lighting units are battery powered and will generally provide emergency lighting up to a 3 hour period. Emergency lighting systems are checked and commissioned on an annual basis as part of our Health and Safety procedures. .
Should you experience any power loss to your home, please do not hesitate to contact us for advice and or assistance.
Merlin Estates Ltd
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Contact Us
Pearson Court,
3 Kings Road
Fleet
Hampshire
GU51 3DL
Tel: 01252 811391
Fax: 01252 627880
IP: 05603114039
E-mail: Info@Merlin-Estates.com
