Company News
New announcement! New Merlin Estates Web Site search tool!
Our innovative web team has designed a new web site search tool that will allow all visitors to search our entire site for many new informative documents.
If you are looking for information or seeking advice about something, simply enter your search criteria in the above search box and your results will be displayed.
Also please take a few moments to check out our new Customer Portal . Here you will find FAQ's, Emergency Information, General Management Company Information, Customer Forms and a very helpful Customer Technical Support page.
We have also provided an online resource of "Laws and Legislation" all available in downloadable PDF files related to a broad spectrum of topics. This includes a variety of subjects from Data Protection to Noise and Pollution Acts.
If you are seeking ways to ensure you continue to receive the benefits of “quiet enjoyment” of your property, then we suggest you click onto our "Do's and Don'ts" section where you will find lots of tips and advice to help ensure you and your neighbours maintain a harmonious relationship for the mutual benefit of your investment.
Merlin Estates launches new web site!
Merlin Estates would like to thank the team at EquilibriumIT.com for their excellent IT services and delivery of the new web site. Furthermore, we look forward to receiving the new customer portal currently being developed by EquilibriumIT.com, for all Merlin clients.
Merlin Estates upgrades IT systems and Network!
To ensure our excellent service delivery standards are maintained, our infrastructure has been updated thus providing our management systems with 100% up time. This also includes high speed data connectivity and a new state of the art VoIP phone system.
New announcement from the Merlin Estates Team!
Merlin Estates are pleased to announce 2 new instructions to our property portfolio.
We would like to thank the Directors of Firgrove Manor for their recent instruction. We certainly look forward to working in close partnership with the Local Authority and specialist contractors during the programme of major restoration and repair works. It will be a pleasure to watch this magnificent Grade II listed building being restored back to its former glory.
Merlin Estates announces new company logo as part of the re-branding project!
By focussing on re-investment on our Company's infrastructure during 2010, we firmly believe that it will reflect positively in promoting our high standards of service delivery for the benefit of our Clients.
Communal Bin Store Usage
As Managing Agents, it is imperative that we remind Residents it is not permitted to “dispose or discard” personal items within the communal bin stores. It is the responsibility of each Resident to ensure that all “non domestic” waste is removed from site and taken to a local licensed landfill facility.
It is important to remember that only general domestic waste is placed in the correct bins provided. In addition we ask that Residents refrain from leaving any other personal rubbish or indeed boxes/ packaging lying around the communal bin store areas.
As with the vast majority of Lease Agreements, The Deed Of Covenant clearly states “to deposit all domestic refuse only in the refuse disposal containers to be kept in the bin store areas’.
The Local Authority’s Waste Removal collectors will ONLY normally remove refuse which is correctly contained within the communal refuse bins. However, it has been known for them to refuse to empty bins which have been overfilled and the lids cannot be closed.
Cardboard boxes, carrier bags and ALL other items will not be removed by Council Refuse Collectors unless they are placed within the appropriate waste container.
In most cases, your Management Company employs contractors for cleaning, but this does not include the removal of rubbish or excessive cleaning to Refuse Areas. If they are asked to do this, the contractors will charge accordingly, thus increasing the cleaning budget allocation for the development.
Increased cleaning costs can only come from the pockets of Residents.
May I suggest that you help us to help you keep your Maintenance Charges to a minimum by placing all of your rubbish in the correct bins, and do not leave any other rubbish or boxes lying around the refuse bin areas?
It is often reported by a residents that the bins are being grossly misused by others insofar as domestic rubbish is often placed in the recycling bins, causing the waste to be deemed contaminated. The council will not collect this waste without prior discussion and as in every case thus far, standard charge will always apply.
Safe Disposal of Rubbish
Your Lease contains certain restrictions which you agreed to abide by when you either purchased or agreed to rent your apartment. These restrictions function as a code of good neighbourliness which, in turn must exist if all residents are to enjoy the benefits of their property.
Your Deed of Covenant clearly states to deposit all domestic refuse only in the refuse disposal containers to be kept in the bin store areas.
If the disposal of waste is not correctly controlled then the bins can very quickly present a possible Health & Safety risk, attracting cats, dogs and foxes to tear them open, which will in turn attract rats, mice and other types of vermin.
In order to prevent such a risk, it is imperative that all household refuse must be placed inside a plastic bin liner, tied securely at the top, placed inside the bins provided and not on the floor or outside the bin store.
It is therefore important for Resident to ensure that all rubbish for disposal is not left as a target for animals or vermin. Please place it securely inside a bin liner tied at the top and placed inside the bins provided. Please do not leave it on the bin store floor, where it creates an obstruction and will not be taken away.
Merlin Estates Management Team
Back to Do's and Don'ts
Contact Us
Pearson Court,
3 Kings Road
Fleet
Hampshire
GU51 3DL
Tel: 01252 811391
Fax: 01252 627880
IP: 05603114039
E-mail: Info@Merlin-Estates.com